Source: Lima Al día Conoce la importancia de la experiencia Phygital en el retail, según Brian Solis Brian Solis, Experto en Innovación Global de Salesforce, sostuvo una entrevista con Perú Retail en donde definió la importancia de aplicar en los negocios una nueva experiencia Phygital, basada en la innovación, para […]
retail
Retail Store Operations Meaning & Management Guide
As a small business owner, there’s a good chance you’re feeling overwhelmed by the number of tasks you need to do to achieve your business goals. After all, checking inventory, choosing display layouts, meeting with vendors, making employee schedules, arranging group training sessions, and carrying out payroll are likely among […]
Retail Media Networks: An Advertising Alternative
You’re No Longer Your Store’s Primary Customer… The Brands You Buy Are. As we continue looking at non-Facebook/Google advertising alternatives, an interesting trend has developed as retailers large and small have followed Amazon’s lead and launched their own Retail Media Networks. Retailers like Walmart and Dollar General, grocers like Kroger, […]
The importance of retail experience design; Designing a valuable retail experience
via Lauren Mathews, LEAP Author Lauren Mathews explores the importance of total experience innovation in a hybrid world. Solis’ book, X: The Experience When Business Meets Design, couldn’t be more timely. In her article, she writes… 90% of purchases are researched online before being made in-store. Customers expect a memorable experience when […]
5 Retail Human Resource (HR) Challenges & Solutions
For small business retail owners, the tug-of-war struggle between creating a great customer experience and building a sustainable, unified team isn’t easy, and one often comes at the expense of the other. You know you need to put more time into retail HR, but you’re not sure how. Unlike in […]
8 Ways to Improve Retail Teamwork & Customer Service
All entrepreneurs know businesses suffer when employees don’t work well together. In a retail setting, poor teamwork can cause problems in lots of different situations — you might see that employees aren’t helping each other on the shop floor or notice that miscommunications between team members frequently lead to tense […]
A Better Way to Match Supply and Demand in the Retail Supply Chain
The wild gyrations in the supply chain are wreaking havoc on retailers and their suppliers. One contributing factor is suppliers’ conventional practice of relying on orders from its immediate customer in the supply chain and not forecasts of end-customer demand to plan production. The methodology described in this article is […]
Conoce la tendencia Phygital (DiPhy), una nueva experiencia del retail
Source: Perú Retail La experiencia de compra que hoy en día les ofrece a los consumidores ya no es netamente física o digital, pues estos dos formatos ahora van de la mano. El contexto actual pandémico en el que se vive ha generado un cambio en el desenvolvimiento de los […]
Retail Compliance: Regulations, Examples, & Tips
Small business owners face countless challenges: hiring employees, managing different kinds of retail operations, resolving scheduling issues, and dealing with supply chain issues, just to name a few. But some of those problems can be mitigated by complying with the legal and policy requirements vendors and retailers have to follow. […]
Cyber Monday: How to get your retail or e-commerce business ready
As a retailer, Black Friday is likely to be one of your top sales periods. It’s a great opportunity to bring in new customers, delight existing ones, sell lots of products and make plenty of money. But when that’s over and you’re left with empty shelves and full tills, it’s […]