This article was originally published on Spin Sucks.
Approach
What Is the Best Approach to Handling Patient Cancellations?
There are two types of missed appointments that most healthcare practices deal with daily- last-minute cancellations and no-shows. Appointment cancellation is when a patient notifies you that they won’t be able to come to your office or clinic as scheduled. A no-show means that the patient failed to show up […]